AGB
General Terms and Conditions (GTC) of:
Beate Hackmann, Corporate Turbo, Im Meßmersgrund 27, 77933 Lahr
The following general terms and conditions regulate the contractual relationship between the customer and Beate Hackmann, hereinafter referred to as the contractor. The customer is: the participant in courses and coaching sessions or the sending company; the person who books participation in seminars/courses/workshops/consultations, hereinafter referred to as "courses" and coaching sessions for third parties and the buyer of materials. Differing general terms and conditions of the customer are not valid. By registering or ordering (or alternatively by paying the deposit or fee), you accept these general terms and conditions (GTC). Subsidiary agreements are only valid if they have been made in writing.
§ 1 Validity
Unless otherwise stated, these terms and conditions apply to services, products and all other offers and services offered directly by the contractor. They also extend to services and products offered under this name, including all courses, individual and group appointments and media products.
§ 2 Copyrights: All materials and documents (digital, written, audio or video) provided by the contractor are subject to their copyright unless otherwise indicated. Any further use, reproduction, distribution or other use - regardless of the type - requires the written consent of the contractor and can be prosecuted. § 3 Services from third parties The contractor is not liable for arranging contacts with third parties. In particular, consultants, coaches and therapists listed on the Internet act on their own account. The respective general terms and conditions of the provider apply. The contractor is expressly not liable for contacts that have been established through it, but in which it plays no further, major role.
§ 4 Nature of the offer
The contractor's offer does not represent a medical or therapeutic/psychotherapeutic measure, but is intended as a business and/or personal development measure. The services offered are in no way a substitute for a visit to a doctor, psychiatrist, psychologist or alternative practitioner. No diagnoses are made, nor are cures or "relief" promised. By using the service, the client declares that they have taken appropriate measures to ensure that they are physically and mentally able to attend the appointments. In the case of a long-term or chronic illness, participants should discuss the safety of participating in the courses/coaching with their doctor/therapist.
For coaching sessions, a consent form must be signed again before the first appointment or after a longer break (e.g. half a year between appointments).
The course design is the sole responsibility of the contractor or the respective trainer(s). The course qualifications obtained (certificates, certificates) have no official legal validity, as is usual in this area.
Important note: Consulting and coaching activities The contractor provides its services on the basis of the data and information provided by the customer or his representatives. The customer is responsible for ensuring that the information is factually correct and complete. The work to promote and develop the personality of customers/participants is carried out to the best of our knowledge and ability. Unfortunately, a guarantee of success cannot be given.
Furthermore, it is expressly pointed out that the Contractor does not belong to any association such as Scientology or any other sect.
§ 5 Registration, registration confirmation and right of withdrawal Customers can register or order materials online, by letter, email, fax or by phone. The costs of a course, several course modules and/or coaching are agreed before registration. When booking several modules, we offer companies individual discounts. After you have registered or agreed to a consultation, you/your company will receive written confirmation of registration (private individuals may receive this by email) and an advance payment invoice, or your full invoice four weeks before the appointment and all the necessary documents up to one week before the appointment. Materials will only be sent once the money has been received in the account. After the bank transfer of the advance payment or the full fee (receipt of payment), the course is reserved for you/your company.
If a course is overbooked at an external company event that takes place in hotels, we will notify you immediately and put you on the waiting list or inform you of alternative dates.
Especially for coaching:
The date for the coaching will be reserved upon confirmation of registration.
After the free preliminary discussion and the subsequent mutual agreement to the coaching, you will receive an invoice after the coaching appointment at the latest. Individual payment methods are also possible by arrangement.
§ 6 Minimum number of participants The minimum number for conducting courses for in-house events depends on the structures of the respective company; for external courses it is 4 people or the number stated in the tender documents.
§ 7 Withdrawal / cancellation of courses / cancellation / refunds in case of cancellation As the dates you have booked are firmly reserved for you even if you request alternatives, it is agreed that confirmed dates are binding for both parties. The contractor's withdrawal can only be accepted in writing. A free withdrawal is possible if you name a replacement participant or if a participant from the waiting list takes your place. If you cancel your registration (please only in writing/by email) up to 8 weeks before the event date, any registration fee stated in the registration documents will be forfeited (usually €90 plus VAT (€107.10 including VAT) per participant. If you cancel within 4 weeks to 7 weekdays before the event, we will charge half the event fee plus VAT, as we can hardly fill these short-term dates with other people. If you cancel later, we will charge 100% of the course fee. The client has the option of using the date for other services offered by the speaker (e.g. lecture, training, advice, coaching other target groups, other sales topics) if the trainer is able to prepare. The client is solely liable for any subsequent costs (e.g. cancellation fees from third parties) due to any postponement/cancellation of an event.
If the speaker you have booked is unable to attend due to force majeure, a replacement of equal or higher quality will be provided at no extra cost or an alternative date will be made available. We recommend taking out seminar cancellation insurance (e.g. www.erv.de).
Cancellations up to 48 hours before individual coaching sessions are free of charge. If you cancel later, you will be charged the agreed fee for one coaching session. For coaching packages, cancellations are free of charge up to 14 days before. If you cancel later, the rules for courses apply. For companies, the agreements for courses apply.
If you are ill, we will be happy to arrange an alternative date with you if possible. If you cancel this date, you will still be charged the full participation fee.
The contractor reserves the right to cancel appointments for important reasons (force majeure, illness or inability of the course leader to attend, too few participants). In this case, we will refund all fees paid in advance. Due to force majeure or the absence of a trainer, a course can also be cancelled immediately before and during the course. Participants will be informed immediately. We are only obliged to refund part of the course fees already paid. An alternative date will be offered if possible. If a trainer trained according to the contractor's concept steps in for the sick course leader, you will be informed of this in good time.
The contractor also reserves the right not to admit individual participants to a course/coaching or to exclude them from (further) participation for important reasons, for example due to disruption of the event or failure to comply with the course instructor's instructions. In the event of non-admission, no fees will be charged; in the event of exclusion, any fees will be refunded pro rata less a processing fee of 25% of the total amount.
No further claims can be made against the contractor. In particular, any claim for reimbursement of travel and accommodation costs as well as loss of work is excluded unless such costs arise due to grossly negligent or intentional conduct on the part of the contractor. The contractor undertakes to do everything reasonable to help resolve or limit any disruptions to performance that may occur.
§ 8 Changes The contractor reserves the right to make changes to the timing and location of events within reasonable limits. It also reserves the right to replace lecturers or trainers and to exchange and change teaching materials. § 9 Payment methods / offsetting Please state your name/company name, the course title and the agreed course date (first date) on the transfer slip. For coaching agreements, please state your name and the start date of your coaching.
Payment is due upon invoicing unless another payment term is specified. Payment must be made without deductions by bank transfer to the account specified in the invoice.
Set-off against the remuneration is only permitted if the counterclaims have been recognised by the contractor or have been legally established. Rights of retention are excluded. § 10 Right of withdrawal for private customers The customer, if he is a consumer, has a two-week right of withdrawal, which applies from the time of registration confirmation or invoicing. Within this time, he can withdraw his registration or order free of charge, unless the course / date has already started and the participant is already attending. To meet the deadline, it is sufficient to send the cancellation in good time to the following address: Beate Hackmann, Im Meßmersgrund 27. 79933 Lahr. § 11 Liability Each participant bears full responsibility for himself and his actions before, during and after the courses and coaching sessions. Any liability of the organiser is excluded, as far as legally permissible. Claims for damages against the contractor and its (freelance) employees, representatives and vicarious agents for compensation for financial losses are limited to cases of intentional or grossly negligent actions.
However, the contractor is liable for simple negligence if there is a breach of a contractual obligation ("cardinal obligation"). In this case, liability for financial losses is limited in terms of its scope to the direct financial loss and in terms of its amount to the foreseeable damage. To the extent that the organizer's liability is excluded, this also applies to the personal liability of its employees, representatives and vicarious agents.
Liability under the provisions of the Product Liability Act and the warranty due to the lack of a guaranteed property remain unaffected by this regulation.
Although the courses/coaching usually involve contact with deeper emotional layers in addition to professional advice and self-awareness, none of the offerings are therapeutic. Each participant is responsible for their own physical and mental impairment. This concerns physical and mental suitability for taking part in courses or coaching. Liability for failure to follow instructions or impairments due to insufficient suitability of a course participant is expressly excluded, as far as legally permissible.
§ 12 Photo and film recordings Photo and film recordings can be made during the courses. In the event of publication, the customer will be informed of the planned publication by email and/or telephone. They will then have the opportunity to object to the planned publication. If they do not respond within 14 days of the request to release their image or video for publication, the release is deemed to have been granted. The participant is not entitled to any separate remuneration. By registering for the course, each participant consents to the recordings. Any disruption to the course, which is kept as minimal as possible, does not entitle the participant to a refund of the course fee or any other remuneration. § 13 Data protection Your data is subject to strict confidentiality. The contractor protects the personal customer data and treats the data provided by the participant confidentially. It will only use the data in accordance with the data protection regulations. Personal data is all data that is stored in connection with the name of the customer. The inventory data transmitted by the participant (first name, last name, delivery and billing address, email address, depending on the payment method also bank details, credit card number, credit card expiration date) are stored by the contractor in the customer file and processed for the purpose of providing the service and for billing, used and - if necessary - passed on to reliable service providers commissioned for this purpose, but not to other third parties. Unless otherwise stated by the customer, customers will be informed about our products and events in the future or contacted by fax, email or telephone. Consent can be revoked at any time. All customer data will of course be treated confidentially and will not be passed on to third parties.
The privacy policy published on our website www.beatehackmann.com applies and we strictly adhere to its contents. § 14 Place of jurisdiction
The place of jurisdiction, as far as permissible, and the place of performance are our registered office in D-77933 Lahr (Black Forest).
§ 15 Severability Clause see BGB The contract and its implementation are subject to German law, excluding the UN Convention on Contracts for the International Sale of Goods.
Status of the General Terms and ConditionsThese General Terms and Conditions apply from November 1st, 2022 and are the basis of every contract and every activity between the contractor and its customers.
Contact details:
Beate HackmannIm Meßmersgrund 2777933 Lahr
Phone: 49 176 / 31 69 66 36
Mail: info@beatehackmann.com
Web: www.beatehackmann.com
